| Call ID | Domain | SES Priority | Module | Option | Summary | Detail Description | |
| 214892 | FINANCE | 1 | CE | General Supporting Files (ce) | A report is required for all of the spot rates from the General Supporting Files for all currencies for all dates together. | see attached | |
| 221182 | FINANCE | 3 | AP | cash_entry | total amount for foreign currency | on the printouts for pl,cash_entry,print_form and also on sl,cash_entry, print_form there is only a total amount listed for the basecurrency is it possbile to also print the total amount of the foreign currency? | |
| 221261 | FINANCE | 3 | GL | nl audit trail | Requirement for period selection when running NL Journal Audit report (Same as SL and PL) | The customer is logging this as an enhancement request. They would like to be able to specify, on the NL Journal Audit Trail report, which period they require the audit trail to be run in. He says that as the user can do this in both the SL and PL Journal Audit Trails,it should follow that the journal report runs in the same way, otherwise you end up with journals that have been posted in different months appearing on the same report | |
| 221299 | FINANCE | 4 | CM | Various | Customer would like to force users to use F6 numbering | Customer would like to force users to use F6 numbering in the following Cash Management options: Payment & Receipt Batches Journal Batches Transfers | |
| 221435 | FINANCE | 2 | AP | Transactions | Dispute notes added against invoice in trans enq are deleted from file plinvxm once invoice is paid, how can these be kept for cross reference. | What happens, they raise an invoice in PL and then mark this as "under dispute". This sits in the purchase_item_ext table, with the dispute code against it. However, once this item is no longer under dispute and is therefore paid, the "dispute code" is erased from the purchase_item file. I explained that this is how the system is designed to work, as you wouldn't be paying an invoice that was still under dispute, so the dispute code is erased, to signify that it's no longer under dispute. However, she says that the customer would like the dispute code, or at least the comments to be maintained, even once the invoice has been paid, so that the enduser can see the history of the invoice, showing that it was once under dispute, and why, and then showing it as paid. Said that I will send this up to Product Marketing as an enhancement, although I did advise that this may be unlikely to be included in a future release, as it would probably be seen that, once payment has been made, the dispute code is no longer re | |
| 221664 | FINANCE | 2 | GL | Cost Centres | Want to be able to stop users having the ability to change the description on the posting code when changing the short description on cost centre. | iemail The customer wants to have the ability to stop the users overriding the posting code description when changing the short description on the cost centre. Via the character screen I have been able to edit the messages file to remove this ability, but have been unable to do this for the GUI client, as the message that appears (F1 to abandon or F9 to update descriptions on posting codes). Would you please advise how we can remove the F9 ability via the GUI client. | |
| 221770 | FINANCE | 3 | GL | Enquiries/Transactions & Full | When an invoice is posted from Accts Payable to General Ledger, the description field says AP Invoice. But the description field on the expense code and the vat code say the Supplier Name. Is it possible for the description on the Control Account to show the supplier name? | Set PLCONTPOST to Item. In Accounts Payable/Task/Invoices press F7 for single invoice. Enter an invoice and post it. Go into General Ledger Enquiries->Full Account or Transactions and view the Purchase Ledger Control Account. The description field shows AP Invoice. If you enquiry on the G/L expense code or Vat code, the description field shows the name of the supplier. The same thing happens If PLCONTPOST is set to Transaction. When viewing the Control Account it is difficult to reconcile the suppliers as their names are not shown. | |
| 222075 | FINANCE | 2 | AP | Cash/Generate Payments from li | In previous versions of CS/3, there was a way of getting the system to check the reference field on payments so that one didn't use the same cash reference twice - eg same cheque number. I was quite convinced that this was linked to the system key PLCSHREFV, however, it would appear that this is not the case and it would appear that this ability to prevent duplicate cash references in AP no longer exists. | 18584 I have tried creating payment lists and using the same cheque number range for the same supplier and the system has merrily accepted that. I have tried posting manual cash batches, entering the same reference on two cash items for the same supplier and the system accepts that without a problem. This has been tested with PLCSHREFV set to NO and to YES but frankly it makes no difference either way. In CB one has the system key CBDUPCHEQ to prevent the duplicate cheque numbers but it would appear that in AP there is no such functionality. I have checked everything I can think of but simply cannot get this to work. Surely the system can prevent duplicate payment references - am I missing something really obvious here??? | |
| 222435 | FINANCE | 5 | BC | Create output file | Form will not allow alpha characters in submission serial number field. | The NEC is shortly due to change BACS processing software. This requires changes to form bc_comms in order that I may enter alpha characters in field "Submission Seriel Number" and be able NOT to enter a password in the password field. No modifications to the form will allow the above, I think this is due to the bespoke code that generates the output files *.OUT and *.LOG | |
| 222664 | FINANCE | 1 | AR | Transactions | Credit Limits Tom's Note: the issue is to do with unposted SLbatches not being included in credit checking. | They have a customer that has a 20000 credit limit available and they have 18000 outstanding already of posted invoices that are open items. When looking at the supplier and checking the amount of invoices created by sales order processing that have not been posted yet within the sales ledger there is 2500 worth of them So there is 18000 worth of posted invoices from SOP 2500 of unposted invoices from SOP. But when going to sales orders to enter a new order the A/R balance is only 18000 rather than 2500. So the operator will be able to enter another sales order and despatch the goods without the credit limit being reached, even though they owe for more than 20000 alreadyI have tested this in house and it happens on version 3.0 too. Is this standard functionality | |
| 222672 | FINANCE | 2 | AP | Batches | Purchase Ledger Batches - Similar log Tom's Note: enhancement is to force the change of effective date on unposted invoices at period end | iThe customer has found a problem whereby they have accidently not changed unposted batches effective dates when running the period end. But when coming to post the batches they have found that the batch has posted into a previous period in the Nominal Ledger and in the correct period in Purchase Ledger, but does not show on the audit trial. They had the system keys set to NLPREVPOST - NO and PLPERS - CURRENT. The customer would like to know how this has happened. I have noted your log 203565 that advises that a similar problem is how the system works. Please can you advise whether this is the case for the above scenario and if this is the case, why the same functionality is not within the Sales ledger or POP invoice batches. | |
| 222690 | FINANCE | 3 | AP | Transaction Enquiry | Sales Ledger, Transaction Enquiry has an F8 Show customer key,.Customer would like anequivalent F8 show supplier key in Purchase Ledger, Transaction Enquiry. | Sales Ledger, Transaction Enquiry, F8 show customer - lists customer enquiry screen for the relevant customer. Enhancement suggestion is to mirror this functionality within Purchase Ledger, Transaction enquiry by a similar key. | |
| 222759 | FINANCE | 4 | GL | NL Revaluation | Our client would like to see the user ID displayed on the system log when the Nominal Ledger Revaluation option is run. | Accepted - This request will be input to the SES enhancement review process for possible inclusion in a future release. | |
| 223002 | FINANCE | 3 | AR | SL inv, cash & Journ | When posting from one sales ledger to a nominal ledger in a different company it posts the correct transactions, however the nlmast posts in accordance with the NLYEAR of the sales ledger company instead of the NLYEAR in the target company. | At present if the NLYEAR system key of the source company is a year behind the target company the nl posting will post in to a future year in the nlmastm & nlaccm file. This causes a discrepancy between the nltranm and the nlmastm& nlaccm files. | |
| 223468 | FINANCE | 2 | GL | Short Codes | CS/3 short code % field not accepting negative values. | CS/3 SHORT CODE % FIELD User is trying to set up some short codes in Agency for NEC Cleaning recharges, eg. GR53G for code 1-0000-53-42-753. Tried to change the short code as follows 1-0000-53-42-753 100% 1-0000-53-42-702 -100% 1-0000-53-42-852 100% so that when a -ve figure is entered using this short code it would credit the 1st code with the full amount entere, debit the 2nd & credit the 3rd. However the following errors occur:- " percentage" and "percentage total is 0.00 - it must add up to 100" (see attached screen dumps). Please confirm that the functionality should allow for a negative percentage to be entered, as long as the total percentages add up to 100. | |
| 223590 | FINANCE | 3 | AR | combined_enquiry | F10 print for open items Toms Note: analysis 1,2 &3" appear on the sl,combined_enquiry, open_item_detail screen form, although they're not on the sl, combined_enquiry, print_form | The field analysis2 is not available for placement, however, it is available on the screen form open_item_detail. Why is this ? | |
| 223673 | FINANCE | 2 | AP | PL, Transaction Enquiry | Problem in that when doing PL, Transaction Enquiry - cannot get currency to display any longer in RH column. | * PL, Transaction Enquiry * F2 browse to search for Supplier in T2000 the right hand column used to hold the currency value, would like to be able to amend the form so we can add this in but cannot find form. * They have many suppliers who are duplicated because they deal in different currencies for them so when they browse they need to be able to ascertain if this is the UK, or GDM supplier. | |
| 223772 | FINANCE | 2 | GL | Currency Revaluation | Can the system be amended to allow the user to choose whether they want to revalue by period, spot or yearly rate? Please advise how to revalue the Nominal Ledger balance on the Bank Control account, the transaction value is correct. Base currency is USD reporting currecny is GBP. Currently installing Cash Management, opening transactions being in correct currency and reporting amount, cannot reconcile CB to GL. | Please advise how to revalue the Nominal Ledger balance on the Bank Control account, the transaction value is correct. Base currency is USD reporting currecny is GBP. Currently installing Cash Management, opening transactions being in correct currency and reporting amount, cannot reconcile CB to GL, please advise. | |
| 224426 | FINANCE | 1 | GL | Trial Balances | The exclusion of unclosed adjustment period movements from trial balance and other reports causes confusion and is unsatisfactory. If the adjustment period is closed to overcome this problem can it be re-opened if necessary via the system keys? What risks would this incur? What other means are there to overcome this problem? | The exclusion of unclosed adjustment period movements from trial balance and other reports causes confusion and is unsatisfactory.The work envisaged is to change the period selection on the Summary and Detail Trial Balance reports to allow the entry of a start period of A. When A is entered and the adjustment period is open then the opening balance will include the Adjustment period movements for last year. When A to A is selected then only the Adjustment transactions will be printed. When A to O is selected then Adjustment ( period 19 prev year) and O/B (period 00 this year) will be selected. | 19-Feb-01 |
| 224858 | FINANCE | 2 | CB | Statements | Popup message required. Bank statement has been entered and posted twice, using the same statement reference. | Cash Management - Statement Entry Check the statement reference on input and have a popup message alerting the user that this reference has already been used. | 02-Mar-01 |
| 224963 | FINANCE | 3 | AP | open_item_list | The report does not include the due date. The due date must be added in the form set fields to be able to make the report complete using the report writer. | Open Item List Add the due date to the report ( and any other relevent field) | 08-Mar-01 |
| 225069 | FINANCE | 1 | CM | gl currency revaluation | Customer requires date select in order to revalue at previous spot rate | Cash Management Revaluation Allow the entry of a revaluation currency type, date / period rather than defaulting to the system date. | 13-Mar-01 |
| 226120 | FINANCE | 1 | AU | Audit Control | Audit Control Maintenance | Auditing This MBE is to review all those tables that have been marked as un-auditable and, where possible, make them available. There are certain tables that cannot be audited - those with duplicate keys but generally there should not be a problem with most tables. | 17-Apr-01 |
| 227341 | FINANCE | GL | Posting Codes | Entering Analysis codes on the nlmastm file | This MBE is to allow the entry of the analysis codes on the posting code maintenance only. It would be a further roadmap enhancement to allow flexible defaulting of the posting code analysis from either the cost centre or account code. | ######## | |
| 227444 | FINANCE | 3 | AP | Invoice Entry | End User : Auckland Anodisers. GL & AP Internal Multicompany using short codes that split an amount between the two companies with intercompany details defined. | In an internal multi-company set-up. When posting AP invoice lines across companies then generate the appropriate inter-company balancing entries. | ######## |
| 227716 | FINANCE | AP | payments maint | When maintaining the payments list there are no totals showing how much the total payment run was and has been updated to. could you forward this as an enhancement as the form cannot be amended to show this.. | The payments list maintenance program should show the total payments on entry to the maintenance list and keep a separate running total of the value after each line amendment. | ######## | |
| 227732 | FINANCE | 2 | AR | . | System should not allow due date to be earlier than invoice date. | Check that the due date entered is not less than the invoice date. It may be valid to allow this for credit notes where the user wishes to match invoices and credit notes into the same aged debt bucket. | ######## |
| 227737 | FINANCE | AR | . | Go to open item enquiry, select F12 | Need last page function key on customer note enquiry when accessed from open item enquiry. | ######## | |
| 227738 | FINANCE | 2 | PY | . | Company reports - P14's - Needs to select | Allow a range of employees to be entered on the P14 print | ######## |
| 227763 | FINANCE | AR | sl_cash_entry | Settlement Discount Date does not appear if settlement discount is not due. | Settlement Discount Date does not show if the settlement discount is not due, thereby making it difficult to tell if this invoice was subject to settlement discount. | ######## | |
| 228157 | FINANCE | AR | Statements | We have looked at the statement forms very carefully but it appears that there is no way in which to print the customer's Credit Terms on the statement. We have looked at hard-coding messages (but that not all customers have the same credit terms) or using the customer notes function for notes for the statement, but that seems like a very long winded way of going about getting something relatively simple onto the statements. | Allow the Credit Terms to be printed on the Statement. These should be based on the Credit Category. | 11-Jun-01 | |
| 228172 | FINANCE | AP | Printing of cheques | I have checked out all the cheque print forms and it appears that hundreds of millions is as large a figure as one can print on cheques. | For countries with low value currencies the cheque print forms need to print out in billions rather than just hundreds of millions. | ######## | |
| 228180 | FINANCE | 4 | AR | Statements | User would like a running balance down the side of statements | Running balance column required on A/R statements | 01-Jun-01 |
| 228732 | FINANCE | 2 | CB | Statements | Don't want single amount match when reference omitted to assume it is the correct item. | Currently the statements entry program in Cash Management will match any items that are equal in value without giving the opportunity to accept the match or not. The MBE should allow the user to select the level of automatic matching based on the tests that currently exist. | 13-Jun-01 |
| 228862 | FINANCE | CB | Statements | Does statement entry and posting have any authorisation or task segregation options? | The customer would like task segregation to extend to Cash management statements. | 18-Jun-01 | |
| 229041 | FINANCE | AP | Modify Payments List | Modify payments list to show the total value of the payments list on screen. | Modify the A/P payments list to show the total value of the payments list on screen. | 20-Jun-01 | |
| 229085 | FINANCE | 1 | GL | Short Codes | Reference to your call 228492, please enter this as an enhancement request. | Force the expansion of short codes when used on A/P invoice entry. Should be switched by a system key. Ensure that security checking is invoked when necessary. | 21-Jun-01 |
| 229198 | FINANCE | CB | U | Bank_branch_no does not appear on DD form | Add the the bank branch number to the sales ledger direct debit report. | 02-Jul-01 | |
| 229458 | FINANCE | AR | Statements | When printing statments they are picking up forms sets and not language sets. | The customer has requested that the customer statements be added to the list of forms that are affected by system key OPCUSTLANG (project DA0295). DA0295 overrides the user formset with that defined in the customer language field for OP customer documents. Should introduce a new equivqlent SLCUSTLANG key. | 12-Jul-01 | |
| 229526 | FINANCE | 1 | CB | Receipt entry | Can negative receipts be input | The user, in Tetra 2000, was able to input negative receipts and payments. They have found that, although they get a warning, they can post negative payments, however they cannot post negative receipts. They have a work around to use payments as negative receipts but for things like cancelled cheques they would like to use negative receipts. NB the equivalent transaction is being posted from AR as part of project DA0800. However, they can't be entered directly into CB. | 11-Jul-01 |
| 229718 | FINANCE | 1 | AR | AR/Tasks/Cash | Is it possible to identify items already allocated to another Cash Batch. | AR Cash Batch allocations to show items in the current batch which are already allocated against other unposted batches or allocated on other cash items on the current batch. See AP solution already provided as an MBE under 206496 | 11-Jul-01 |
| 229874 | FINANCE | 4 | GNL | na | Some fields do not accept initial values. | Cash Management - Future Transaction Enquiry. Enable the period field to be defaulted from the initial value on the form and override the system key CBPERIOD. | 26-Jul-01 |
| 230040 | FINANCE | 1 | AR | Customer Entry | Trying to alter the form text_maintenance,main to show the user the customer notes but not allow entry or change to them | From within Customer Maintenance, allow users to be set up who have not got the authority to change customer notes. | 02-Aug-01 |
| 230310 | FINANCE | AP | Create Payment List | Client needs to be able to amend payments list. ie: add items to a list without the need to remove the details and re key in all data again. | Payment List Maintenance. Allow user to selectively add new items to the list rather than have to delete the whole list and start again | 07-Aug-01 | |
| 230495 | FINANCE | 2 | CB | Audit Trail | Would like opening and closing balances | The Cash Management Audit Trail will print an opening balance and a closing balance with a check on the detailed movements when all transaction types are selected. | 13-Aug-01 |
| 230685 | FINANCE | 1 | AP | Reminder Letters | Set a lower value limit in generate Reminder letter lists so that small value accounts are excluded | This MBE is to allow the setting of a lower limit in Reminder Letter list generation to exclude low value accounts. | 29-Oct-01 |
| 231986 | FINANCE | 1 | AP | pl_invoice_entry | Would like effective date on batch header to deault to today. | In AP invoice entry, we would like the effective date to be defaulted to today, so that this becomes the default for the effective date on all itenms in the batch. Currently it is left blank and the effective date defaults from the invoice date. Ideally, the default would also take into account which periods are open - i.e. default to today or the last day of the the last open period if this is earlier. COuld be driven by setting the initial value as = | 09-Oct-01 |
| 232004 | FINANCE | 2 | GL | security | Security on short codes - ref 229085 | At the point when a short code is entered in PL Invoice entry, provide a function key to check the security for that user. | 26-Oct-01 |
| 232262 | FINANCE | 3 | PY | Payroll payslips | Enhancement Request. Using payroll with 1000+ employees, when printout the payslips by employee number the sort is incorrect. It reads the first number no matter how long the code is,so that employee sort would be 040, 1002, 1004, 110. This makes sorting out of payslips a problem. Have advised they use the alpha to print in required sequence, but am requesting enhancement at the request of the customer. | Payroll Payslip print always treats the employee number as alpha-numeric which means that the sort order for those employees with three characters or less can be out of sequence. e.g.. 1004 is before 203. | 24-Oct-01 |
| 232276 | FINANCE | AR | Cash entry | Is it possible to have an extra field on batch header screen, to enter a default '2nd ref' field, which would then write to all individual payments in the batch. | Within AR, cash entry, equire the possibility to have an extra field on batch header screen, to enter a default '2nd ref' field, which would then write to all individual payments in the batch. Usability issue when dealing with customers who send many cheques for the one account. | 30-Oct-01 | |
| 232406 | FINANCE | 1 | CB | Statements | This is a request that is raised on a fairly regular basis especially by sites with rather large cashbooks. The users would like to be able to set up the system in such a way as to be able to match statements items based on reference or value or both ie check reference first, if no match is found check value. | When using Cash Management statements, the users would like to be able to set up the system in such a way as to be able to match statements items based on reference or value or both ie check reference first, if no match is found check value. | 29-Oct-01 |
| 232604 | FINANCE | 2 | CB | Enquiries | When doing an CB enquiry is it possible to select the period and year as opposed to the complete file ?. | Within Cash Management enquiry, require a method of selecting only a particular period's set of transactions rather than the complete file. | 13-Dec-01 |
| 232903 | FINANCE | 3 | AR | open item enquiry | Require Open Item marked in "mark disputes" in Open Item Enquiry to show as being in query on statements | Sales Ledger and Credit Management. Items that are marked with a dispute code to show as being in query on statements. | 19-Nov-01 |
| 233100 | FINANCE | 2 | CB | Journal | Relates to lack of brows functionality within the journal option. | Within Cash Management Journals, allow a search faciity to find items on statements and cash book by item, value, date etc. | 23-Nov-01 |
| 233515 | FINANCE | 1 | GL | GL Journal | The customer would like the system to force you to print a nominal journal when you post it. At the moment you can F10 print it but there is no way of making this mandatory | To automatically spool a print of a GL journal at the time of posting. | 10-Dec-01 |
| 233561 | FINANCE | 3 | GL | Posting Code Generation | Posting code descriptions | Allow the user to decide how the posting code description is generated. Currently the default is to join the cost centre and account code short descriptions; the user requests that the description can optionally be generated from the account description alone. | 10-Dec-01 |
| 233826 | FINANCE | 1 | AR | reminder letters | Having installed the patch sl 39.175 which has enabled us to print out the basecurrecny code for customers who are working in basecurrency we can print out the code on invoices and sales acknowledgments. That is the good news. Can the basecurrency code also be printed out on reminder letters, if so how because I cannot get it to work, or is this an enhancement? | Allow the printing of the base currency code on reminder letters when the account currency is base. Currently prints blank. | |
| 234078 | FINANCE | 3 | GL | journal entry | Wants the facility with reversing journals to specify the period in which to carry out the reversal. The system is hardcoded to reverse within the next period. | Allow the reversing period for reversing GL journals to be user specified rather than being the next period. | |
| 218601 | E-BUSINESS | 3 | WEC | cs3 Web Client Administration | Setting up of Account is a 2 stage process, create account,then edit to create connection details | Would like this to be a one stage process as it is awkward and time consuming. | |
| 221884 | E-BUSINESS | WEC | Unknown | When the Web client opens in CS3 and a user clicks on a URL in another application,for example a mail message,then it tends to use the last active session,thereby dumping the CS3 sesssion. | When the Web client opens in CS3 and a user clicks on a URL in another application,for example a mail message,then it tends to use the last active session,thereby dumping the CS3 sesssion.Andrew Stephens is aware of this problem,and following a meeting with him and Dynex we have put this to you in writing. | ||
| 200997 | INFRASTRUCTURE | GNL | n/a | Getting more and more table full errors when creating/ modifying user profiles. | We get more and more table full of errors when creating/modifying user profiles. It is clear that the alow/disallow table is much too small. An enhancement by Tetra is required. This has been discussed by Paul Howard with Peter Thompson and Shamim Begum already. But they insisted on having it logged first so here it is. | ||
| 201853 | INFRASTRUCTURE | MS | Spooler management | Problem with spooler management - paper re-assigned by F12 test-print. | Default printes have been set up in the spooler mangement options. Individual users do not have special printers assigned t them. Ther eis a security problem where a user can assign a new default printer to any paper through the print screen by choosing F12 to load print forms and stating Y question replace current papers for this printer? This will replace the default printers setup in spooler mangement. This is a problem if confidential prints were redirected to another printer. | ||
| 202399 | INFRASTRUCTURE | PQ | requisition entry | customer is using GUI and when entering a requisition they get following optionsee attachment | The customer is using GUI and when entering a requisition they get the following option.see attachment (unclear) This is OK but when the ESC option is selected then nothing happens. I have checked this by logging in with a character secession and noticed the same option only has 2 functions F9 and F10. Could you inform me if having the ESC function available is an error? If not what should the ECS function do? | ||
| 206611 | INFRASTRUCTURE | GNL | Holds the spooled Files | Original Ref: 2293 Increase Limit of spool entries from 999 | There is a limit of 999 entries per user in the spool queue. this causes problems at the month end with the module Autoq (purchase Adaptus via Tetra) because NL special reports cannot be discarded (F5) IF the limit cannot be increased to 4 digits then another solution would be to add the F5 option at the end of the NL Special Reports | ||
| 206620 | INFRASTRUCTURE | MS | User Maintenance | Original Ref: 2287 Increase the number of options that are allowed or disallowed for a user | When allowing or disallowing option for each user there is a limit to the number of changes that can be made. It was suggested that specific menus be created for groups of users instead of disallowing options. As Tetra now builds it's own menus form these options allowed it is a lot easier to use this facility than to have lots of different menus in different formsets. Many users require different options in different companies which makes it very time consuming to control through menus. CS/3 is having more options added to it with every release therefore the number of options allowed or disallowed need to be increased as well. | ||
| 206775 | INFRASTRUCTURE | MS | General | Original ref : 2102 | Portman Building society require that recycling of passwords should be prevented ideally for 8 generations. | ||
| 206776 | INFRASTRUCTURE | MS | General | Original ref : 2102 | Portman Building Society need PASSEXP to work on NT and would like it to be set so that it will force users to change the password on the first of each month (30 days) so that the users know when it will change. | ||
| 206781 | INFRASTRUCTURE | MS | General | Original Ref : 2102 | Currently there is no restriction on the number of attempts to login. Internl Audit suggest that only 3 attempts are permitted and then the user will have to aask the User Maintenance section to re-set it. | ||
| 206910 | INFRASTRUCTURE | GNL | all with archivig | Original Ref: 2083 Archiving routines should create a matching table in the data dictionary for the data files created | Because of the lack of 'Systems' type dictionary tables for archiving files the data in these files does not get automatically get unloaded with the rest of the data during upgrades, machine ports etc.In fact, where archiving files are present the 'unloadall' command does not unload ALL! Tracing these files and manually creating tables by which to unload them is time consuming and prone to mistakes - especially where the customer is unsure/unaware of the details of the existing archives. This is becoming more critical with the increase in use of ansi database backends, as the table name changes involved for database compliance are making the table names even more difficult to track. Also without data dictionary tables customers with RW modules cannot write reports on archives without first creating the correct tables. | ||
| 208062 | INFRASTRUCTURE | 4 | GNL | n/a | Problem with .gifs files | .gif files cannot be launched from within Tetra. They have no problems with other graphic formats tiffs,pcx,word documents. These files are associated correctly in windows and they can be launched through paintshop pro in explorer therefore it points to a Tetra fault. Is there a known problem with Gifs. | |
| 208541 | INFRASTRUCTURE | PO | Printing GRN | Setting up a user to be able to print GRNs with out having to change paper type within print box when printing GRN. | Printing GRN Is it possible to set up a user to be able to print GRNs with out having to change paper type within print box when printing GRN? Q is there a document class for GRN printing? When printing a GRN this is assumed to be printing through document class Normal is it possible to change this? Is it possible to create your own document class to allow GRNs to be printed without having to change the paper type every time a GRN is printed. | ||
| 209525 | INFRASTRUCTURE | 5 | GNL | N/A | Some functionality in the MenuDriver object libraries is incomplete. | When using the Visual Basic libraries to log into CS/3 using the MenuDriver, if the CS3LoginByMenu property of the instantiated MenuDriver object is set to FALSE (i.e. logging in 'silently'), the subsequent call to the CS3CreateApp method displays a dialog box which notes that the implementation is incomplete, & that a driver patch can be sought. Where would I get such a patch/where would I get the latest FCE & AppDriver object libraries? Dim CSMenu As MenuDriver Set CSMenu = New MenuDriver ' Set Tetra CS/3 user names and passwords CSMenu.CS3UserName = "manager" CSMenu.CS3Password = vbNullString ' Set Opsys user names and passwords CSMenu.OSUserName = "alec" CSMenu.OSPassword = "********" CSMenu.CS3LoginByMenu = False ' Set the Tetra CS/3 server we want to connect to CSMenu.ServerSystemHost = "10.0.0.26" CSMenu.ServerSystemPort = 38113 ' Create the journal entry application for the ' company sysdemo. Dim Journal As New AppDr | |
| 214177 | INFRASTRUCTURE | GNL | all printing | when printing any report from tetra are getting a lot of blank lines if use tetra headers "y", particularly when printing landscape. Examples to be faxed to tetra | When printing any report from tetra are getting a lot of blank lines if use tetra headers "y", particularly when printing landscape. Examples to be faxed to tetra on landscape prints where header = "y" it appears that printfmt is putting in several blank lines after the company name , date & time but before it prints the headings of the report. It also leaves a large gap at the bottom of the page. When printing portrait, the system prints 66 lines per page where headers are "n", however, if headers are set to"y", it only prints 64 lines in total ( including headers). I have tested this by setting up a file as a dummy printer & doing a printfmt $@ > to this file. This reproduces the error . The customer is most bothered by the landscape problem as it wastes a lot of paper for him. | ||
| 214738 | INFRASTRUCTURE | GNL | ? | Running a conversion from T2000 to CS3 and have noticed that the file clcontm does not get populated as part of the conversion routine. | Running a conversion from T2000 to CS3 and have noticed that the file slcontm does not get populated as part of the conversion routine.This is causing a major problem since they used this field extensively in T2000. | ||
| 217287 | INFRASTRUCTURE | PO | Archive invoiced orders | Cannot read Archive files | The user has moved from isam to oracle. They have in the past archived to an optical drive due to large volumes of data. Since moving to oracle the customer has been unable to read archive files because there is no mechanism within to allow online data to be in oracle and archive data in isam. Also the customer is unable to archive for the opposite reasons. This of course is pertinent to works orders and purchase orders also. | ||
| 217745 | INFRASTRUCTURE | GNL | User Profiles | How can you set up a new document class | The end user wants a different document class for inter-warehouse transfers and despatch notes, so that they can set up different forms, for the same user, for each document. Currently they both pick up the same paper, inst_dn. | ||
| 218537 | INFRASTRUCTURE | PO | Receipts | There is no default paper type for Goods Received notes in POP. If one wants to print to a specific printer one has to change the paper type every time one prints a GRN. | There is definitely no default paper type in the User Profiles. Is there any way in which one can set one up? If this is impossible, then please can this be logged as an enhancement request. | ||
| 218604 | INFRASTRUCTURE | GNL | System Log-in | The ability to force change passwords is required | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. We would like the ability to force change a password (not simply to re-enter old passwd). Prevent user from using the same password with 12 changes. | ||
| 218606 | INFRASTRUCTURE | GNL | System Log-in | The ability to lock users who incorrectly log-in is required. | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. The ability to lock users from Chameleon with 3 consecutive wrong attempts at login. | ||
| 218884 | INFRASTRUCTURE | ST | Enquiries>Stock Histories | Since upgrading,the stock histories enquiry form has been too wide | Since upgrading,the stock histories enquiry form has been too wide. The stock code dialogue box appears to have a minimum width. The users can not see the right hand scroll bar as this is off their screen. We have recreated this inhouse. There is no problem resizing the height of the box just reducing the width. Can this be altered? | ||
| 218950 | INFRASTRUCTURE | GNL | System Log-in | Minimum length of password should be set | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. When forcing a password change, the system should not allow the user to enter a password that is below as certain length as set by the system supervisor i.e. the minimum password length should be 6 characters. | ||
| 218952 | INFRASTRUCTURE | GNL | System Log-in | Users should be able to change their passwords at will. | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. The user should be able to change his/her password at will, the system prompting for the old password (validated) and the new password and then the new password again to confirm. | ||
| 219342 | INFRASTRUCTURE | MS | ? | In the spool file viewer, it would be useful to have a Maximise option | In the spool file viewer, it would be useful to have a Maximise option | ||
| 219343 | INFRASTRUCTURE | GNL | ? | On the "Window" drop-down menu, are either of the 2 options ever enabled? or are they always greyed out? (In which case, why have the menu at all?) | On the "Window" drop-down menu, are either of the 2 options ever enabled? or are they always greyed out? (In which case, why have the menu at all?) | ||
| 219347 | INFRASTRUCTURE | GNL | ? | When the action bar is docked horizontally, and there are more options than can fit in the space, there's no indicator that there are options not being displayed. How about adding a ">" symbol or similar? | When the action bar is docked horizontally, and there are more options than can fit in the space, there's no indicator that there are options not being displayed. How about adding a ">" symbol or similar? | ||
| 221219 | INFRASTRUCTURE | GNL | ADD buttom | Customer requires "hotkey" for ADD button during stock transactions batch browsing | When adding batches within stock transactions via gui, client has to use mouse to click on add button but they want a hotkey to add the batches so they don't need to use the mouse which slows them down. | ||
| 206738 | REPORTING | TL | Linking if Purchase Invoice | Original Ref: 2099 Allow Tetra Link built in function AfterPLinvoice/EndPLinvoice to pick up due date form PLPAYTERMS syskey/supplier Payment Term filed. | Currently the only option is to default to today's date, or import a date form ASCII file but different suppler need to be set to different payment terms. E.g. +30 days, or end of month +30 days. If Tetralink could automatically default in the correct date i.e. form PLPAYTERMS / Supplier payment terms fields, due date would correctly reflect required due date, as Tetra would when manually entering a P/L invoice. | ||
| 206902 | REPORTING | RW | Run Batched Reports | Original Ref: 2044 Would like Run Batched Reports improved, so that reports can be chained together with run time prompts on the reports, and that batch name can be created as an option, and therefore added to the menu. | Would like Run Batched Reports improved, so that reports can be chained together with run time prompts on the reports, and that batch name can be created as an option, and therefore added to the menu. We get asked to write several large complicated reports for customers, with several transfer reports linked to the main report, often run time prompts have to be entered when running the reports- see original document! | ||
| 210286 | REPORTING | RW | ? | Unable to set batch report from RW as option on Tetra CS3 menus. | We know this is not possible but it would be great to have. Please please please, can t this be included on the Road Map for enhancement to the product. If it can be done for a single report, why not for a batch report ? Please raise as an enhancement request. | ||
| 206795 | SERVICE | 2 | PR | User defined reports | Original Ref: 1897 User defined reports- need option to specify which period report is required for so that a report can be run for any period user desires | module =PR Application= PR_REPORT Form =REPORT _FORMAT Description =REPORT FORMAT SELECTION Require a filed to specify a reange...PERIOD/YEAR - PERIOD/YEAR To be consistant with project accounting reports. | |
| 209771 | SERVICE | 3 | PR | link to PO detail line from PL | To be able to link back to the Purchase Order detail lines from the Project Ledger | More information requested | |
| 216000 | SERVICE | 4 | JC | jobs | There is no F2 Browse for Customers as in T2000 when entering a job. | I'm writing to you regarding your log 216000 -F2 Browse on customers functionality not being available in Sage CS. T2000 and Sage CS are different products and therefore do not share exactly the same functionality. I have tested and you are correct that the F2 browse on customers option is not available in Sage CS, as it wasn't in CS/3 either, so I have passed this log onto Product Marketing as an enhancement request on your behalf. | |
| 216845 | SERVICE | 4 | RB | Contracts | Browse on Contracts enhancement | Contract Management System enhancement request. After selecting a customer within Contract management tasks or enquiries the browse on "contracts" displays the contract number and customer name. This is of no use as the customer name is by definition identical for all contracts displayed. The contract description should be displayed. This has been discussed with Tracey Coles, who advises that this facility does not exist at present. | |
| 217730 | SERVICE | 3 | PR | ? | On Project accounting customer has requested that on project deletion the programme allows a range of project codes to be deleted by a cut off date range rather than the single code deletion as at present. | On Project accounting customer has requested that on project deletion the programme allows a range of project codes to be deleted by a cut off date range rather than the single code deletion as at present. | |
| 218376 | SERVICE | 1 | PR | Sales Order Entry | The screen for the project and revenue code info if running Project Accounting, does not automatically pop up when entering Sales Orders. While one has system keys to control the entry of the GL code there is no way to remind a user to enter a project and revenue code on this screen. | This problem actually exists in both OP and PO in fact. When one is entering transactions in SL, PL, GL and CB, the Project and Expense/Revenue code fields automatically display on the screen. However, in both OP and PO one has to use an F7 to get that info to display. In terms of the sales code there is a default from the system keys so if one were not using Project accounting and one forgot to go into that screen, it would not be a problem. However, if one forgets to go into that screen where Project Accounting is involved then it is a major disaster. At one stage in Release 3.0, that screen did in fact automatically pop up (although I've been totally unable to recreate that since upgrading to CS/3). I have also tried various things with forms to see if one can force those fields to display without the F7, or else to force the user to go into the F7 but nothing has worked so far. This is now becoming a critical problem at this site as their user's are not always remembering to enter the project and expense | |
| 221546 | SERVICE | 1 | RB | Create system from SOP | Create a system from SOP | Allow the generation of a new system number at order confirmation | |
| 223970 | SERVICE | 2 | OP | Invoice Entry | INHOUSE Suppress F7 in Invoice entry when selecting stock item quantity & value and directly invite user to select project/expense codes (Project Control enforced) | As Project control module is activated, at the time quantity and value are to be validated, user is not prompted to input project code and expense code but has to press F7; in case F7 is not selected the invoice or order is posted to default cat/GL; ENHANCEMENT 1 should be the system go straight on Project/Expense selection screen i.e. suppress F7; ENHANCEMENT 2 Following overwritting message being confusing to the user, clarify or suppress | 03-Apr-01 |
| 233761 | SERVICE | 1 | PR | Billing Contract Maintenance | Copy contract function should be function key | Copy contract from pro-forma should only appear when selected by a F key, not automatically as per now | |
| 233849 | SERVICE | 3 | GNL | Hold & Approve Auth | The Billing rate instance is not available to the print form | Provide the billing instance within the invoice layout |