| Key
Priorities |
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| • | Customer
Satisfaction !!!! |
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| • | Delivery of the
Product Roadmap |
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| • | Continuous
Quality Improvement |
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| – | Product -
reduction in time for “bug” fixes |
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| – | Channel -
through Training and Accreditation |
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| – | Service – more
direct access to help |
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| • | Supported
Platforms |
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| – | Rationalisation –
System Audit Tool |
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| – | C-ISAM – Upgrade
Campaign |
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