Questions & Answers from the ISTUG June 02 Meeting

Who from

Question

Answer

Sarah Coleman

W Lucy & Co Ltd

Line 200 & Line 500

Backflushing from multiple bin locations.

At present this can only be done from multiple warehouses is this correct?

At the present time this is the only way this can be done, any members who would like to support this as an enhancement should contact ISTUG.

How would members approach having manufacturing on 3 different sites, 2 in Dubai and 1 in Oxford? Would they go for 2 resellers? Would they run three separate servers or separate businesses on the same server?

SES has responded by providing assistance to obtain a reseller capable of meeting the needs of this customer.

ISTUG members may comment on this further by contacting ISTUG or responding to the question via the Members Club.

Anthony Chandi

Delbanco Meyer

CS/3 v3.0

I understand that SES has introduced a new licence structure, with a fixed price for each module and a fee for every user. Is this correct, and if so when were the user community informed of the change?

Could you explain the benefits of the corporate licence scheme?

I understand that V5.0 is due around July/Aug 2002. What are the implications to upgrade from v3.0

Henry Waters

Suffolk C.C.

Enterprise v2.0

Can SES please explain why it is that a system installed here at Suffolk C.C. with an original go live date of 6/3/02 is still not working, and is riddled with a series of problems?

Can SES explain why forms edited with the GUI forms editor do not change, and why SES staff are unable to carry out the edits we require using this tool?

Can SES explain how we can edit message fields using the GUI forms editor, when it is impossible to identify the messages to be edited?

DSIG Meeting Q1

In P/O Enquiry summary list for a supplier, could an F7 key be added, so that you can go to a specific P/O. Useful where there are multiple pages and you know the order number

SES - We recommend an enhancement request is raised.

ISTUG - This should be via your reseller, ensure you obtain an SES Log No. and keep both DSIG and ISTUG informed, so we can give you support.

DSIG Meeting Q2

In P/O Enquiry summary list for a supplier, add a function key so that the display can be reversed to show most recent first.

SES - Currently on the 2002 Q4 vote list, log number 228474. ISTUG are part of the voting process. (Did you log your votes? - Ed.)