| Call ID | Domain | Module | Option | Summary | Detail Description |
| 221301 | DISTRIBUTION | OP | . | Customer would like to force users to use F6 numbering | Customer would like to force users to use F6 numbering in the following OP options: Sales Orders Sales Invoices Sales Credits (Also Invoice Batch Number in Invoice & Credit Note Print) |
| 221303 | DISTRIBUTION | PO | . | Customer would like to force users to use F6 numbering | Customer would like to force users to use F6 numbering in the following PO options: Purchase Orders Purchase Receipts Purchase Invoice Batch Numbers |
| 221517 | DISTRIBUTION | OP | release stopped orders | released stopped orders within housekeeping to look at either crsd or order header date. this could be controlled by system key | This log appears to have been (incorrectly) directly assigned to product marketing, by the reseller - status was OPEN. Reassigning to frontline, for investigation. |
| 222983 | DISTRIBUTION | ST | Stock Enquiries | Browsing in Stock Enquiries using d/ in the warehouse field | Inventory Control, Enquiries, Stock.Enter d/ in the warehouse field and then enter some description text to search for in the product field. F2 browse stock items, and the details displayed only show the short description of the stock item. The form displayed is st, st_stock_maint, *browse so it cannot be amended. The customer needs to see the long description of the stock item on this browse screen - how can it be shown. |
| 223275 | DISTRIBUTION | OP | Sales Invoices | Would it be possible to enhance the OP module to give the choice (in system keys?) of whether to print a blank line after Tech pages or not | Accepted - This request will be input to the SES enhancement review process for possible inclusion in a future release. |
| 223410 | DISTRIBUTION | OP | Picking Lists | When printing picking lists cannot get long description only field available is 'description' and this picks up short description | When printing picking lists cannot get long description only field available is 'description' and this picks up short description |
| 224300 | DISTRIBUTION | ST | stock trans | I have raise dthis on your log 224078 and it was agreed to close it as there was an existing enhancement which could satify the query. After talking to the end user it was clear that it was not the best solution. They are using the stock module to move stock from internally via the production issues and receipts and inter warehouse transfers. with Serial no items when you browse on the existing batches all batches are shown.the enhancement they would like to see is the zero qty batches be filtered from the browes selection. The current enhancements would require them running a cleardown or an archive and they would still see batches which they have used since the last run. Request that this becomes an enhancement | Provide ability within browse to only display items with a quantity within the batch. This new option should be the default display and it should require the user to choose to see zro quantity batches. |
| 224526 | DISTRIBUTION | OP | Despatch confirmation | On desptach confirmation you can see the texts territory, ic and region, but there are no fields. | Territory, Industry Class and Region should be made available for amendment at Sales Despatch Confirmation. |
| 225281 | DISTRIBUTION | ST | Valuations Report | Summary : Customer needs long description on valuation report. | Allow the long stock description on the valuation report. May be necessary to go to 2 lines if used |
| 225461 | DISTRIBUTION | OP | Sales Depatch confirmation | Sales Despatch Confirmation. When entering Desp quantity. | There should be new F keys to allow....Go BACK one page Go BACK one line line (returning to previous page if necessary) and allowing amendment to quantity |
| 226804 | DISTRIBUTION | OP | order entry | Would like to print the Customers Part Number on the Product Labels.from the Customers Cross ref file. We have added it to the despatch note print OK | Allow printing of customers part number on product labels. This should be available as a suspended field. |
| 226968 | DISTRIBUTION | PQ | requisitions_entry | How can we get the project number with project accounting printed on purchase orders, when they are automatically created by requisitions. Which field do we have to place on the po_printing, print_form or print_form2, so that we get this information automatically. At the moment it´s printed by entering the information again as an additional comment line, which causes additional work and will cause that the line numbering has holes (e.g. starting with 2 instead of 1, 2, ...) I think this field must be available, but we can´t find it. Please let us know the name and details. | Allow printing of the project(s) against PO lines |
| 227253 | DISTRIBUTION | OP | Quotation Print | Customer Requirement to eliminate totals page for Quotations. | Produce a run totals page, for quotations, as is possible with Sales Order Acknowledgements, using the system key OPACKTOTAL (see details below). "Summary of Enhancement: A switchable feature to mirror the increased functionality of acknowledgements, in that the user can decide whether a totals page is printed for quotations. Details of Enhancement: Introduce a system key which asks the question : Do you wish to see run totals on quotations. This key would have two values. Yes or No. If set to yes, the system functions as it does now - namely a totals page is produced. If set to no, the system does NOT print the totals page. |
| 227440 | DISTRIBUTION | OP | Insert Project | This enhancement refers to project DA0619 which at this time is not part of standard product. I am assuming that the PO is created at the end of the sales order entry and therefore the enhancement is to create the bck to back PO in the same sequence as is displayed on the form, NOT in the same sequence as they are held on file | |
| 227461 | DISTRIBUTION | ST | summary variance report | If STLIFOFIFO is blank, you cannot run the stocktake summary variance report to include bin numbers, but you can if you use FIFO - the fields appear on the report selection screen. The customer needs to see bin numbers without using FIFO. | In Stock Take summary variance report........ When STLIFOFO is blank allow bin numbers a spert of selection criteria and print on report. This already happens if STLIFOFI is NOT blank. |
| 227499 | DISTRIBUTION | PO | Purchase Order Print | Customer would like the date & time that the order was printed to be on the purchase order. | Date and time of printing should be available as printable firlds on the purchase order |
| 227678 | DISTRIBUTION | OP | Sales Despatch Confirmation | WHEN REPRINTING THE DESPATCH NOTES FROM DESPATCH CONFIRMATION THE PRINTS MISS THE 'REPRINT' MSG. | Enhancement request for the word 'Reprint' to appear on the form op op_pick_list, ship_note_head1, when reprinting within the Sales Despatch Confirmation option. Previous call 219084 allows the Reprint to appear on despatch notes & picking lists. |
| 227699 | DISTRIBUTION | OP | Print Quotes | When printing quotes for sales order with bundle products bundle type B, it print the price of the sub-assembly items as well as the master item, would only expect to see the price of the master item. Lower case b items print ok with only the sub-assembley items. Same problem on order acknowledgements version 6.72.5.5. | When both types of bundled items upper and lowercase B, so they cannot forms edit the form. When using one or the other option we do not want to show the client the other price. Both the print acknowledgment and quotation print to work in same way as the invoice print works, if uppercase B is used to print the master price, if lowercase b is used then print to component price. |
| 227936 | DISTRIBUTION | OP | pick list despatch note print | want to print the stock unit of measure or the stock unit of measure short description on the picking list despatch note form op_pick_list, despatch_note_details Is this possible I can see it on the picking list and on the shipping Note also on the Invoice I have checked project DA0399 | Add unit_short_desc to the op,op_pick_list, despatch_note_details form. As per shipping notes |
| 228177 | DISTRIBUTION | PO | Order Status Report | If one set POMARKDEL = YES then all orders that have been deleted are held on the system with a status of "9". | Po - order status report. Add a prompt 'Include deleted orders y/n' on the main screen so that when POMARKDEL = YES, and running the report for all orders, it is easy to exclude those that have been deleted. |
| 228474 | DISTRIBUTION | PO | Orders by Supplier | Is it possible to reverse the order in which the purchase orders are displayed | Allow a F key in "Orders by Supplier" Enquiry to reverse the sequence of orders to latest first. |
| 228486 | DISTRIBUTION | PO | purchase order print | Can p/o be reprinted without going into p/o entry and amending the p/o? | Provide new menu option to allow for Re-Print of Purchase Order. This would be a repication of the function within Purchase Order Amendment. |
| 228746 | DISTRIBUTION | OP | Sales Order Entry | CRSD dates in Sales order entry | If the header required date is changed and order lines exust then the user should pe presented with a pop up asking if existing order detail CRSD dates should be changed. Obviously, any new details would default to the new header date. |
| 228851 | DISTRIBUTION | ST | stock enquiry | would like stock enquiry and predict future stock enquiry in SOP to have an extra F4-key to explode bundles | Stock Enquiry and Future stock enquiry to have an additional Fkey to explode a bundle into it's components and to show data relating to those components. It should alos show total stock of bundle by calculating how many bundeles COULD be created by using existing component stock |
| 228886 | DISTRIBUTION | PO | receipts | Purchase Order Receipts are not written to the system log.. | Purchase Order receipts should be written to the system log (this would not be switchable) |
| 229087 | DISTRIBUTION | ST | Any Stock Option moving goods. | Even with status set to Full, bins allow more addition | There should be no system key to control this. If a bin is marked as full and the opertor attempts to put stocl in that bin then a warning message should be given. We should also ensure that ANY issue would unmark as full. |
| 229195 | DISTRIBUTION | ST | any stock enquiry | When browsing within the stock file using the /d functionality, ie browsing by description, you are promted for a string word, if this word is on the long description but not the short, only the short description is dispalyed, can this be changed so that both descriptions are displayed | Provide browse on long decription for stock items |
| 229435 | DISTRIBUTION | OP | invoice and credit print | Consolidate button set to n spools invoices for orders which have been set to be consolidated. | Need a new flag at invoice time. If user requests "n" for consildated invoices there should be an additional question to ask if invoices for consolidating customers should be printed. |
| 229454 | DISTRIBUTION | PO | Enquiries | Problem with Purchase Order Processing | Add F14 Alternate currency display in POP Order Enquiry, in the same way as it is available in SOP order enquiry . |
| 229554 | DISTRIBUTION | ST | Stock taking | When conducting a stock take CS3 does not lock or indicate that an item has already been selected on a stock take card. | When adding and the item is already on a card, the addition should be prevented |
| 229734 | DISTRIBUTION | OP | Sales Order Entry | In SOP Order Entry - line details, when you use F8 to Browse Future stock - no F4 for last page. | SOP Order Entry - Line Details - F8 (Predict Future Stock) Provide a F4 to go to last page Provide a F7 to display previous page |
| 230171 | DISTRIBUTION | PO | Purchase Order Entry | Customer would like to show the total weight of individual line items being purchased on a PO when the item is purchased as an each item | The requirement is to be able to print the unit max and min weights from the stock file, and the equivalent total weights on the PO line. Also equivalent order totals on the footer of the PO. If the Intrastats module is enabled, we should also make the ec_weight available in the same way. Unit weights should be displayed in order entry line details. Total weight displayed in receipt entry and invoice line entry. All of these are to be calculated from the stock master values. |
| 230280 | DISTRIBUTION | AT | 6.09a | In 'quick' quotations there is a system key to allow printing of quotations from within telesales. This is set to 'ASK'. When the order type is changed to 'P' for proforma and a print requested a quotation not a proforma is produced. Printing using the standard sage print quotations option works fine. | Provide a quick quote option for pro-formas in Telesales |
| 230420 | DISTRIBUTION | IC | ? | Previous call number was 229692 which has been been closed due to a rejection. We have been requested to log the enhancements individually. | Provide a browse on warehouse code |
| 230517 | DISTRIBUTION | ST | Sales Despatches By Customer | When entering despatches by Customer if the client field is populated by a customer number the end user would expect the customers name to appear in the comment field of the stock history enq option | The 2 stock transactions... Sales Despatches by Customer and Production Issues by Dept should put the customer name into the comment line if a client is entered. This is in line with an SOP despatch. |
| 230550 | DISTRIBUTION | PO | purchase_receipts | Require to record receipt of value amounts as an electronic confirmation that services have been delivered and can be seen upon invoicing. | Require to record receipt of value amounts as an electronic confirmation that services have been delivered and can be seen upon invoicing. Currently, receiving only allows for the effective receipt of quantities. This works well for inventory items, and service codes, where discrete items have been ordered. For items which have been marked as ‘inv by qty – NO’, this does not apply. On line items where a true service is being delivered based on a dollar value, a receipt needs to be done against the total dollar value outstanding. This will allow AP matching invoices, to confirm that the services have actually been rendered. One could argue that the PO could be changed to reflect the true service value, but in the case of a blanket PO, against which many receipts are done, this does not hold true. Another workaround was to record the value in the quantity field, but this complicates reporting. Proposed Solution: The ‘Inv by Qty’ would drive the functionality, to allow recording of a receipt value against a PO |
| 230696 | DISTRIBUTION | PQ | Requisition Entry | Is there an equivalent system key to PQENQUVAL which restricts browse to 'own requisitions' on tasks menu. | Would like a parameter for Requisition>Tasks to prevent users from viewing all requisitions. Something equivalent to the system key PQENQUVAL which restricts browse to 'own requisitions' in enquiries, it kind of defeats the purpose if they can view them in Tasks. |
| 231039 | DISTRIBUTION | AT | Telesales Order Entry | When printing a picking list in Picking List option in SOP, the customer name is shown on the form.However, when printing the picking list in Telesales Order Entry the customer name is missing. | Print customer name on Telesales Pick List |
| 231084 | DISTRIBUTION | AT | Order Entry (Print Picking Lis | Customer details print on SOP Picking List, but not on Telesales Picking List. | Customer Shupping Name & Address to appear on Telesales Pick List |
| 231088 | DISTRIBUTION | OP | Predict Future Stock | They would like the predict future stock screen to show the promised date as well as the required date. | Add promised date of SOP order detail line to Predict Future Stock display |
| 231376 | DISTRIBUTION | AT | Tele_order_entry | Jonathan explained that they deleted a route in the Load Scheduling option yesterday and entered a new route. However, the Telesales module can still 'see' and is using the old route. | Route deletion should check for usage before deletion is allowed |
| 231391 | DISTRIBUTION | PO | Suspended_receipts | Changes in the currency rate does not affect the goods value in the Suspended GRN. | The Suspended GRN program should take the current Exchange Rate while printing the GRN; whether in 'SUSPENDED' mode or 'CONFIRMed' mode. This will mean that with POCURRRAT = YES, a GRN printed immediately before posting the suspended receipt will show the correct exchange rate. |
| 231409 | DISTRIBUTION | OP | Tasks-Invoices | When you go into SOP - Tasks - Invoices and add or amend a line on the order before it has printed, on the last page before finishing the option F1 Suspend is shown if this is selected in error there is no F5 confirm suspension option as in other programs. This has caused an order to be suspended in error. Can anything be done about this please | Request confirmation of suspension request in Sales Invoice Entry |
| 231485 | DISTRIBUTION | OP | Order & Invoice Entry. | C5. Deleting Orders. Ask the operator for a reason, as to why it's being deleted. And add the reason (comments) as an internal comment to the end of the order before it is deleted. | When a sales order is being deleted, ask the operator for a reason, as to why it's being deleted. And add the reason (comments) as an internal comment to the end of the order before it is deleted. |
| 231590 | DISTRIBUTION | OP | Bulk Sales Despatch | Sales despatch confirmation there is an F3 key that can be used for closing the order is there anyway that this key can be removed (any system key - we cannot see anything in the help system attached), or anyway that the product can be enhanced so you have to accept this twice like an F5 delete? | In Bulk Despatch Confirmation, there is a function key F3 close which allows a user to change any order lines marked as partially despatched (P) to fully despatched (D) and to disregard any order line with a despatch quantity of zero. The status of the sales order is changed to Order Despatched. The enhancement is to provide a confirmation window for this request. |
| 231748 | DISTRIBUTION | OP | Credit Reclaims | Credit Reclaims uses same form as invoices/credits but doesnt distinguish that it is a credit. | Credit Reclaims to print "Credit Reclaim" on document to provide obvious differentiation between that and other documents such as Credit Notes. |
| 231852 | DISTRIBUTION | PQ | Buyer Activity | After migrating to CS/3 version 3.1 from v3.0 in the Purchase Requisition process the next user is pre-filled with the current user, this is the user who is raising the requisition, in v3.0 the field used to be empty. Is it possible to have such field blank again? Is there a new system key which control this new functionality? The change in the field behavior is causing a lot of confusion in the users of the purchase department. | After migrating to CS/3 version 3.1 from v3.0 in the Purchase Requisition process the next user is pre-filled with the current user, this is the user who is raising the requisition, in v3.0 the field used to be empty. Functionality introduced by 2 MRs (28792 & 29014) as a result of logs raised. This functionality should be switchable. |
| 232265 | DISTRIBUTION | OP | 41.127 | When using the Quotation Print option, the selection takes about 8 minutes. In v3.1 it takes about 30 seconds | WHen a range is selected the program should position itself within the file at the beginning of the range and then read through to the end of the range |
| 233032 | DISTRIBUTION | OP | Spool Despatch | Print form spool_despatches print_form_a does not have comment available and it is needed. | Make comments available for printing on despatch notes |
| 233057 | DISTRIBUTION | OP | order entry | System key OPSLCREDCAT can be set to NO, so that the system will include VAT when adding up open items and comparing them against the credit limit. Is there a way to have the system also include the amount of VAT when checking to see whether the current order being entered will take the account over the credit limit, using the default VAT code? | Where the system key setting instructs the system to include, or not, VAT in a the credit limit check; the same system key should denote the inclusion, or not, of VAT in calculating whether the current order takes the customer over their limit. |
| 233097 | DISTRIBUTION | OP | Invoice entry | A warning message, not an error message, should be provided. This should apply in OE Order Entry and Telesales. | |
| 233314 | DISTRIBUTION | ST | Stock History Report | Can stock history report be modified to print the total value of the detail lines? | Stock History report should provide a total for cost |
| 233547 | DISTRIBUTION | OP | Sales Orders | Is it possible when reprinting invoices to get reprint or copy to display on the invoice as it does when reprinting a PO or sales order? | Add word "Reprint" to SOP invoice re-prints |
| 233608 | DISTRIBUTION | OP | formeditor | Invoice and credit note titles not professional. | SOP invoices to pribt INVOICES at top of form and SOP Credit Notes to print CREDIT NOTES wthout the need for different form sets |
| 233686 | DISTRIBUTION | OP | Sales Order Entry | In Sales Orders no option but to print separate Picking Lists by Zone | The ability to print pick lists by zone should be optional when DA0772 is switched on, not mandatory |
| 233706 | DISTRIBUTION | ST | Inactive Items | Report is showing items that have been newly added and not just items that have been inactive since before the cut off date. | In the same way that a date can be entered for checking against transactions after that date. There should be an additional date to exclude any item that was created after this date. |
| 234075 | DISTRIBUTION | ST | st_take_vrep_costsum | They want a Batch detail variance report the shows the difference in value not a percentage of the quantity. | Summary Cost Variance Report should show difference as well |
| 234567 | DISTRIBUTION | AQ | . | The existing Returns software enables the user to set the credit note flag in one of two places, when the returns log is created or at Inspection. The request is that this flag be made amendable after inspection has been carried out. | To facilitate this, an enhancement is needed at the point where the returns log is first created, to allow for a new credit note status of 'A' to be set. This would stand for 'Awaiting Decision'. The inspection process will then act on this flag. If it is set to 'A', the stage will be automatically set to a new stage of 'Awaiting Credit decision'. The credit flag can be updated by the user by going back into the Returns Log entry and changing the flag to 'Y' or 'N'. This will then progress the log to the next stage. |
| 234569 | DISTRIBUTION | AQ | . | The Returns functionality currently checks that the goods on a returns note are received prior to allowing a claim to be created. The requirement is that this functionality be changed to enable the user to start progressing a supplier claim before the goods are received by the customer. | The ability to begin progression before goods are received should be system key enabled. |
| 234570 | DISTRIBUTION | AQ | . | Enable the original purchase order number to be automatically found in Returns Log entry when a product/serial number is quoted. | This information will then be stored against the Returns Log for reference by the Claims process. |
| 234610 | DISTRIBUTION | AT | Telesales order entry | Is it possible to pick a telesales (only) customer using diaries without receiving the message "Customer must be on the sales ledger" before the ability to create the customer using the F7 in extra menus? | Warning should be removed from system. Do NOT make this an option |
| 235098 | DISTRIBUTION | AV | RELEASE STOPPED ORDERS | Issue - When an order goes onto to the system as a fully back ordered order at status 4, it holds a load and load date against the order eventhough the stock is not available to be delivered. The load schedule date comes from the required date and the required date is derived from the order entry date + zero days. The stock eventually comes in and the Release stopped orders option in Load Scheduling is used to allocate the stock to an order. When the order is released it remains on the original route code and date rather than allocating it to the next available open load. Example A sales order is entered on 01/12/01 and no stock is available Required Date is 01/12/01 Load Schedule Date is 01/12/01 with Route code X Stock comes in on 20/12/01 User runs release stopped orders The sales order is released to status 5 but the load date remains at 01/12/01 for Route Code X Ideally, what PEI require is to have no route allocated to the sales order where it has been created as a full status 4 order. The route co | Provide optional ability to substiture system date for required date in thsi circumstance. |
| 235797 | DISTRIBUTION | OP | invoices | Witht he percentage line dicounts is it possibel for the amount printed to be accompanied by a % sign? | Discount percentages to have a % displayed against them on invoice print |
| 236251 | DISTRIBUTION | ST | Scheduled Orders | Stock browse in SO / ST is inconsistent - is there a system key to change this from browse on alpha code to browse on stock code? | Stock browses in Scheduled orders should be consistent with those in SOP and vice versa |
| 236287 | DISTRIBUTION | OP | spool_quotations | How can you stop an extra page being produced at the end of a batch of quotations / proforma invoices? | The creation of a summary page for quotations should be optional |
| 236880 | DISTRIBUTION | OP | Sales Orders Summary | On T2000, you were able to automatically select an Order from the Summary Enquiry Screen, but now it lists it without giving that option. | In sales order entry by customer number and doing an F7 summary, you should be able to tab to a particular order, F9 and it to take you through to the sales order enquiry screen for that order. |
| 236918 | DISTRIBUTION | OP | Released Stopped Orders | Pass better details to system log when Release Stopped Orders s run.T The enhancement would be to include User Login, Selection criteria before running the option, if selected orders=y then the orders selected, also a list of those orders actually released, with (if possible) the new status of the order. | |
| 237111 | DISTRIBUTION | OP | Sales Order Enquiry | Sales Order Enquiry - previous order button | Sales Order Enquiry should provide a previosu order button. |
| 218601 | E-BUSINESS | WEC | cs3 Web Client Administration | Setting up of Account is a 2 stage process, create account,then edit to create connection details | Would like this to be a one stage process as it is awkward and time consuming. |
| 221884 | E-BUSINESS | WEC | Unknown | When the Web client opens in CS3 and a user clicks on a URL in another application,for example a mail message,then it tends to use the last active session,thereby dumping the CS3 sesssion. | When the Web client opens in CS3 and a user clicks on a URL in another application,for example a mail message,then it tends to use the last active session,thereby dumping the CS3 sesssion.Andrew Stephens is aware of this problem,and following a meeting with him and Dynex we have put this to you in writing. |
| 200997 | INFRASTRUCTURE | GNL | n/a | Getting more and more table full errors when creating/ modifying user profiles. | We get more and more table full of errors when creating/modifying user profiles. It is clear that the alow/disallow table is much too small. An enhancement by Tetra is required. This has been discussed by Paul Howard with Peter Thompson and Shamim Begum already. But they insisted on having it logged first so here it is. Please pass this on URGENTLY to development/ Peter Thompson |
| 201853 | INFRASTRUCTURE | MS | Spooler management | Problem with spooler management - paper re-assigned by F12 test-print. | Default printes have been set up in the spooler mangement options. Individual users do not have special printers assigned t them. Ther eis a security problem where a user can assign a new default printer to any paper through the print screen by choosing F12 to load print forms and stating Y question replace current papers for this printer? This will replace the default printers setup in spooler mangement. This is a problem if confidential prints were redirected to another printer. |
| 202399 | INFRASTRUCTURE | PQ | requisition entry | customer is using GUI and when entering a requisition they get following optionsee attachment | The customer is using GUI and when entering a requisition they get the following option. see attachment (unclear) This is OK but when the ESC option is selected then nothing happens. I have checked this by logging in with a character secession and noticed the same option only has 2 functions F9 and F10. Could you inform me if having the ESC function available is an error? If not what should the ECS function do? |
| 206611 | INFRASTRUCTURE | GNL | Holds the spooled Files | Original Ref: 2293 - Increase Limit of spool entries from 999 | There is a limit of 999 entries per user in the spool queue. this causes problems at the month end with the module Autoq (purchase Adaptus via Tetra) because NL special reports cannot be discarded (F5) IF the limit cannot be increased to 4 digits then another solution would be to add the F5 option at the end of the NL Special Reports |
| 206620 | INFRASTRUCTURE | MS | User Maintenance | Original Ref: 2287 - Increase the number of options that are allowed or disallowed for a user | When allowing or disallowing option for each user there is a limit to the number of changes that can be made. It was suggested that specific menus be created for groups of users instead of disallowing options. As Tetra now builds it's own menus form these options allowed it is a lot easier to use this facility than to have lots of different menus in different formsets. Many users require different options in different companies which makes it very time consuming to control through menus. CS/3 is having more options added to it with every release therefore the number of options allowed or disallowed need to be increased as well. |
| 206775 | INFRASTRUCTURE | MS | General | Original ref : 2102 | Portman Building society require that recycling of passwords should be prevented ideally for 8 generations. |
| 206776 | INFRASTRUCTURE | MS | General | Original ref : 2102 | Portman Building Society need PASSEXP to work on NT and would like it to be set so that it will force users to change the password on the first of each month (30 days) so that the users know when it will change. |
| 206781 | INFRASTRUCTURE | MS | General | Original Ref : 2102 | Currently there is no restriction on the number of attempts to login. Internl Audit suggest that only 3 attempts are permitted and then the user will have to aask the User Maintenance section to re-set it. |
| 208062 | INFRASTRUCTURE | GNL | n/a | Problem with .gifs files | .gif files cannot be launched from within Tetra. They have no problems with other graphic formats tiffs,pcx,word documents. These files are associated correctly in windows and they can be launched through paintshop pro in explorer therefore it points to a Tetra fault. Is there a known problem with Gifs. |
| 208541 | INFRASTRUCTURE | PO | Printing GRN | Setting up a user to be able to print GRNs with out having to change paper type within print box when printing GRN. | Printing GRN Is it possible to set up a user to be able to print GRNs with out having to change paper type within print box when printing GRN? Q is there a document class for GRN printing? When printing a GRN this is assumed to be printing through document class Normal is it possible to change this?Is it possible to create your own document class to allow GRNs to be printed without having to change the paper type every time a GRN is printed. |
| 209525 | INFRASTRUCTURE | GNL | N/A | Some functionality in the MenuDriver object libraries is incomplete. | When using the Visual Basic libraries to log into CS/3 using the MenuDriver, if the CS3LoginByMenu property of the instantiated MenuDriver object is set to FALSE (i.e. logging in 'silently'), the subsequent call to the CS3CreateApp method displays a dialog box which notes that the implementation is incomplete, & that a driver patch can be sought. Where would I get such a patch/where would I get the latest FCE & AppDriver object libraries? Dim CSMenu As MenuDriver Set CSMenu = New MenuDriver Set Tetra CS/3 user names and passwords CSMenu.CS3UserName = "manager" CSMenu.CS3Password = vbNullString ' Set Opsys user names and passwords CSMenu.OSUserName = "alec" CSMenu.OSPassword = "********" CSMenu.CS3LoginByMenu = False ' Set the Tetra CS/3 server we want to connect to CSMenu.ServerSystemHost = "10.0.0.26" CSMenu.ServerSystemPort = 38113 ' Create the journal entry application for the ' company sysdemo. Dim Journal As New AppDriver Set Journal = CSMenu.CS3Cre |
| 214177 | INFRASTRUCTURE | GNL | all printing | when printing any report from tetra are getting a lot of blank lines if use tetra headers "y", particularly when printing landscape. Examples to be faxed to tetra | When printing any report from tetra are getting a lot of blank lines if use tetra headers "y", particularly when printing landscape. Examples to be faxed to tetra on landscape prints where header = "y" it appears that printfmt is putting in several blank lines after the company name , date & time but before it prints the headings of the report. It also leaves a large gap at the bottom of the page. When printing portrait, the system prints 66 lines per page where headers are "n", however, if headers are set to"y", it only prints 64 lines in total ( including headers). I have tested this by setting up a file as a dummy printer & doing a printfmt $@ > to this file. This reproduces the error . The customer is most bothered by the landscape problem as it wastes a lot of paper for him. Please issue log no & I will forward example prints |
| 214738 | INFRASTRUCTURE | GNL | ? | Running a conversion from T2000 to CS3 and have noticed that the file clcontm does not get populated as part of the conversion routine. | Running a conversion from T2000 to CS3 and have noticed that the file slcontm does not get populated as part of the conversion routine.This is causing a major problem since they used this field extensively in T2000. |
| 217287 | INFRASTRUCTURE | PO | Archive invoiced orders | Cannot read Archive files | The user has moved from isam to oracle. They have in the past archived to an optical drive due to large volumes of data. Since moving to oracle the customer has been unable to read archive files because there is no mechanism within to allow online data to be in oracle and archive data in isam. Also the customer is unable to archive for the opposite reasons. This of course is pertinent to works orders and purchase orders also. |
| 217745 | INFRASTRUCTURE | GNL | User Profiles | How can you set up a new document class | The end user wants a different document class for inter-warehouse transfers and despatch notes, so that they can set up different forms, for the same user, for each document. Currently they both pick up the same paper, inst_dn. |
| 218537 | INFRASTRUCTURE | PO | Receipts | There is no default paper type for Goods Received notes in POP. If one wants to print to a specific printer one has to change the paper type every time one prints a GRN. | 15471 - There is definitely no default paper type in the User Profiles. Is there any way in which one can set one up? If this is impossible, then please can this be logged as an enhancement request. |
| 218606 | INFRASTRUCTURE | GNL | System Log-in | The ability to lock users who incorrectly log-in is required. | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. The ability to lock users from Chameleon with 3 consecutive wrong attempts at login. |
| 218884 | INFRASTRUCTURE | ST | Enquiries>Stock Histories | Since upgrading,the stock histories enquiry form has been too wide | iSince upgrading,the stock histories enquiry form has been too wide. The stock code dialogue box appears to have a minimum width. The users can not see the right hand scroll bar as this is off their screen. We have recreated this inhouse. There is no problem resizing the height of the box just reducing the width. Can this be altered? |
| 218952 | INFRASTRUCTURE | GNL | System Log-in | Users should be able to change their passwords at will. | PLEASE NOTE THIS WAS LOGGED A LONG TIME AGO ON THE PAPER-BASED ENHANCEMENT SYSTEM, BUT HAS NOT BEEN RELOGGED. The user should be able to change his/her password at will, the system prompting for the old password (validated) and the new password and then the new password again to confirm. |
| 219343 | INFRASTRUCTURE | GNL | ? | On the "Window" drop-down menu, are either of the 2 options ever enabled? or are they always greyed out? (In which case, why have the menu at all?) | On the "Window" drop-down menu, are either of the 2 options ever enabled? or are they always greyed out? (In which case, why have the menu at all?) |
| 219347 | INFRASTRUCTURE | GNL | ? | When the action bar is docked horizontally, and there are more options than can fit in the space, there's no indicator that there are options not being displayed. How about adding a ">" symbol or similar? | iemail When the action bar is docked horizontally, and there are more options than can fit in the space, there's no indicator that there are options not being displayed. How about adding a ">" symbol or similar? |
| 221219 | INFRASTRUCTURE | GNL | ADD buttom | Customer requires "hotkey" for ADD button during stock transactions batch browsing | When adding batches within stock transactions via gui, client has to use mouse to click on add button but they want a hotkey to add the batches so they don't need to use the mouse which slows them down. |
| 209107 | LEGAL&FISCAL | CM | batch_update,main | In option cm_batch_update,main we need to select by due date the letters that we need to honour. | In option cm_batch updating we need to select the batch that we have presented to the bank previously. Then, we enter with H (for honour) in the next screen and need to tick every letter that we want to honour depending on the due date. As we work with a large number of COPs every day, it is necessary for our business to select the letters by due date within this option to avoid ticking every letter that we want to honour (we work with more than 300 COPs/day) (See attachments - s/attachments/209107) |
| 223826 | LEGAL&FISCAL | AR | Direct Debit Generation | Direct Debit Generation does not work with COP switched on | The Direct Debit function within Accounts Recieveable generates a list of Direct debits to be collected. It creates a table slddebm - which holds the amounts and bank details. The bank sort code is not picked up. One assumes that this is because it looks for it on the file slcustm. The Bank Sort code is stored on slcustm when COP is switched off but is held in slcustcm when COP is on. The direct debit function has not been updated to account for the changed location of the data. |
| 226520 | LEGAL&FISCAL | CM | Statements By Pay Type | We whant range for Invoice date in Distribution/Effets de commerce améliorés/Edition d'états/Relevés par type de règlement | Additional selection on A/R and A/P statements by Pay Type to allow selection on a range of Invoice dates. (NB Invoice Due date already available). If dates are entered, the program will restrict selection to items within the date range given in addition to any other ranges entered. This item of data is not on the intermediate letter file, so must be looked up from the open item file. This additional file read would slow processing. |
| 229551 | LEGAL&FISCAL | IS | Reports | Branch ID on SSDs | Requirement is to support Branch ID for Intrastats reporting. Add a new field 'Branch ID' to the input form for each Intrastats report. Entry is optional. It must be possible to set a default for this using Screen Designer. Print/output this branch ID in the relevant field of the output report (or file, in the case of EDI output). |
| 234762 | LEGAL&FISCAL | CM | Letter/Batch Enquiry | There is no 'Last Page' or 'Go To' option | Add F4 'last page' and F7 'goto' keys in Commercial papers Letter/Batch Enquiry. |
| 234763 | LEGAL&FISCAL | CM | Manula Letter | Escape leaves the option | Raising a manual letter in AR Commercial Papers. When the header details have been added and accepted and the 'payments term detail, screen appears. Escape leaves the option rather than back to header. Would like this changed so that ESC goes back to header. |
| 234777 | LEGAL&FISCAL | BC | bacs | BACS_next should be unsupended (MBE 209076) | BACS_next field exists suspended on customer maintenance screens, for use when making first direct debit for a customer. Delivered as MBE 209076. Would like this field to be unsuspended. Suggest place on screen 3 near direct debit field. |
| 206738 | REPORTING | TL | Linking if Purchase Invoice | Original Ref: 2099 - Allow Tetra Link built in function AfterPLinvoice/EndPLinvoice to pick up due date form PLPAYTERMS syskey/supplier Payment Term filed. | Currently the only option is to default to today's date, or import a date form ASCII file but different suppler need to be set to different payment terms. E.g. +30 days, or end of month +30 days. If Tetralink could automatically default in the correct date i.e. form PLPAYTERMS / Supplier payment terms fields, due date would correctly reflect required due date, as Tetra would when manually entering a P/L invoice. |
| 206902 | REPORTING | RW | Run Batched Reports | Original Ref: 2044 - Would like Run Batched Reports improved, so that reports can be chained together with run time prompts on the reports, and that batch name can be created as an option, and therefore added to the menu. | Would like Run Batched Reports improved, so that reports can be chained together with run time prompts on the reports, and that batch name can be created as an option, and therefore added to the menu. We get asked to write several large complicated reports for customers, with several transfer reports linked to the main report, often run time prompts have to be entered when running the reports- see original document! |
| 210286 | REPORTING | RW | ? | Unable to set batch report from RW as option on Tetra CS3 menus. | We know this is not possible but it would be great to have. Please please please, can t this be included on the Road Map for enhancement to the product. If it can be done for a single report, why not for a batch report ? Please raise as an enhancement request. Thanks, |
| 206795 | SERVICE | PR | User defined reports | Original Ref: 1897 - User defined reports- need option to specify which period report is required for so that a report can be run for any period user desires | module =PR Application= PR_REPORT Form =REPORT _FORMAT Description =REPORT FORMAT SELECTION Require a filed to specify a reange...PERIOD/YEAR - PERIOD/YEAR To be consistant with project accounting reports. |
| 216845 | SERVICE | RB | Contracts | Browse on Contracts enhancement | Contract Management System enhancement request. After selecting a customer within Contract management tasks or enquiries the browse on "contracts" displays the contract number and customer name. This is of no use as the customer name is by definition identical for all contracts displayed. The contract description should be displayed. This has been discussed with Tracey Coles, who advises that this facility does not exist at present. |
| 217730 | SERVICE | PR | ? | On Project accounting customer has requested that on project deletion the programme allows a range of project codes to be deleted by a cut off date range rather than the single code deletion as at present. | On Project accounting customer has requested that on project deletion the programme allows a range of project codes to be deleted by a cut off date range rather than the single code deletion as at present. |
| 221546 | SERVICE | RB | Create system from SOP | Create a system from SOP | Allow the generation of a new system number at order confirmation |
| 223970 | SERVICE | OP | Invoice Entry | INHOUSE - Suppress F7 in Invoice entry when selecting stock item quantity & value and directly invite user to select project/expense codes (Project Control enforced) | As Project control module is activated, at the time quantity and value are to be validated, user is not prompted to input project code and expense code but has to press F7; in case F7 is not selected the invoice or order is posted to default cat/GL; ENHANCEMENT 1 should be the system go straight on Project/Expense selection screen i.e. suppress F7; ENHANCEMENT 2 Following overwritting message being confusing to the user, clarify or suppress RECREATED IN HOUSE: |
| 232415 | SERVICE | PR | User Defined Reports | Within the Project Ledger User-Defined Reports, the provision of totals should be consistent across all possible reports i.e. all value columns should have totals where appropriate. | |
| 233761 | SERVICE | PR | Billing Contract Maintenance | Copy contract function should be function key | Copy contract from pro-forma should only appear when selected by a F key, not automatically as per now |
| 233822 | SERVICE | PR | Billing Recommendations | Project status trigger validates against changed date | When checking to see when a project status changed from the viewpoint of a historical billing run. It should check the day entered and not the actual date changed. It is unlikely that someone would change the status on the system on the same day the status change actually occurred. |
| 233849 | SERVICE | GNL | Hold & Approve Auth | The Billing rate instance is not available to the print form | Provide the billing instance within the invoice layout |
| 233900 | SERVICE | PR | Commitment Enquiry | Commitment Enquiry, the customer would like to see the commitments listed as a total - not split into periods. It would be nice to have the same functionality as on the NL Full Enquiry where a year and period range can be specified if required. | In Project Accounting, Commitment Enquiry, show commitments as a total as wel as broken down by period. Provide same function as in the GL Full Enquiry where a year and period range can be specified if required. |
| 234001 | SERVICE | PR | enquiries | In the enquiry screen for projects is there any way of seeing (easily) if a project has children. | The enquiry should indicate quite clearly that a project bhas or does not have children without havinbg to press F4 to explode. |
| 234001 | SERVICE | PR | enquiries | The enquiry should indicate quite clearly that a project bhas or does not have children without havinbg to press F4 to explode. | |
| 234769 | SERVICE | PR | Integration Code Mask | Unable to delete Integration Code Mask | Allow deletion of Integration Code Masks as long as they are not in use. |